Our one-of-a-kind bags directly help support women in need
Since each bag is hand created, and our Artisan Threaders are paid on commission when their bags sell, Peace of Thread does not offer returns at this time.
In regards to quality issues with the bags, we will be happy to address issues and make repairs as needed within 30 days of purchase. Please contact firstname.lastname@example.org. Shipping and handling is paid by Peace of Thread, Inc.
After 30 days up to 6 months, if a client needs to send their bags for repair, the price for repair will be handled on a case by case basis and shipping will be covered by the customer.
We stand behind the quality of our bags, and each bag is hand made and hand inspected before being sold.
We strive to offer excellence in customer service. Please feel to email with any questions or concerns.